When operating custom software, consistent and dependable upkeep is essential. This involves a wide range of tasks such as monitoring and managing systems and infrastructure, performing security audits, maintaining databases, ensuring quality control and fixing bugs, providing UI/UX updates, and offering IT consulting with expert opinions on the software life cycle. SSA Group’s software maintenance service covers all these aspects comprehensively.
Our services address issues like the need to outsource non-essential business activities, transitioning from software development to its routine use, resource shortages, software deficiencies, the necessity for diverse skills, and software maintenance requirements beyond standard working hours. As a leading software maintenance company, SSA Group ensures your systems run smoothly and efficiently. With our expertise, you can focus on your core business while we take care of your software needs.
SSA Group handles various activities to keep your software running smoothly, such as addressing bugs by analyzing reports from users and system logs, making necessary database changes, and updating SDKs, libraries, and frameworks. They also manage licenses by ensuring the use of appropriate third-party subscriptions and maintaining their validity, while offering assistance in communication with third-party providers. Their consulting services include gathering and clarifying requirements, estimating new projects and features, and providing ad-hoc training as needed. As a software maintenance company, SSA Group excels in delivering comprehensive support tailored to your specific needs. These services ensure that your software remains functional and up-to-date. Their expertise in legacy software maintenance allows them to extend the life of older systems while integrating modern functionalities. Through continuous monitoring and proactive measures, they prevent potential issues before they become critical.
Whether you require application maintenance service or mobile app maintenance service, SSA Group has you covered. Their expertise extends to maintaining mobile apps, ensuring they are always performing optimally and meeting user expectations. To begin a partnership with SSA Group, you'll first complete an online survey to determine a preliminary maintenance package. Next, a workshop is held to demonstrate the software and define your specific needs. Following this, a thorough software audit is conducted, culminating in a formal report. Based on this report, a recommended maintenance package is presented. Once you agree to the proposed package, the final step is a kick-off meeting to initiate the collaboration. This structured approach ensures that all your software maintenance needs are comprehensively addressed from the start.
How SSA Group operates is an intricate process. The Project Manager is the primary liaison with clients, managing communications and automating notifications, which are then passed on to the maintenance team. Between receiving a maintenance request and its execution, several key steps take place, including analyzing, clarifying, and formalizing the request. Additionally, they dynamically form maintenance teams tailored to the specific needs of each task, showcasing their extensive pool of competencies in software maintenance service.
SSA Group's structured approach ensures that each maintenance request is thoroughly understood and efficiently addressed. Their ability to adapt and establish specialized teams for each task highlights their flexibility and expertise in application maintenance service. Serving distinguished clients like ZignSec and Maier & Maier PLLC underscores their reputation in the industry. The Project Manager's role is crucial in maintaining seamless communication between clients and the maintenance team, ensuring that all parties are well-informed throughout the process.
